Ledger Getting Started Hub

Your central guide for ledger.com/start — everything you need to safely set up, secure, and use Ledger hardware wallets and Ledger Live. Clear steps for newcomers, practical tips for experienced users, and deployment guidance for teams.

Why Ledger — a quick overview

Ledger hardware wallets provide a robust security model for managing crypto assets: private keys are stored inside a secure element on the device and are never exposed to your computer or phone. Ledger Live is the companion app that presents account data, builds transactions, and routes signing requests to the device. This hub distills best practices, step-by-step onboarding, and advanced workflows so you can take full control of your digital assets with confidence.

Download Ledger Live

Always download Ledger Live and device firmware from the official Ledger domain. Ledger publishes signed installers and checksums — verify these when possible to ensure authenticity. Ledger Live is available for desktop (Windows, macOS, Linux) and mobile (iOS, Android) so you can choose the environment that fits your workflow.

Download checklist

  • Use a trusted network and machine when downloading installers.
  • Verify checksums and signatures when provided on release pages.
  • Keep a separate offline backup of release checksums if you manage multiple devices.

Step-by-step setup

This guide assumes you have a genuine Ledger device (Nano S Plus or Nano X). If you purchased from a reseller, inspect packaging and seals for signs of tampering. Follow the steps below to initialize a new device or recover an existing wallet.

New device setup

  1. Power on the device and choose a PIN directly on the device screen. Record it securely; the PIN protects local access to the device.
  2. Write down the recovery phrase exactly as shown. Use the supplied recovery sheet or a metal backup for long-term durability.
  3. Verify the recovery phrase when prompted by the device to ensure it was recorded correctly.
  4. Install Ledger Live, connect the device, and complete the guided setup to add accounts and manage apps.

Recovering from a recovery phrase

If you already have a recovery phrase, choose the recovery option on the device during initialization and carefully enter each word. After recovery, connect to Ledger Live to resynchronize accounts.

Accounts & managing assets

Ledger Live supports many blockchains and tokens. You can add multiple accounts for the same currency (segregating funds by purpose), hide accounts you don’t use frequently, and export transaction history for tax and record-keeping.

Practical tips

  • Create separate accounts for savings vs active trading to reduce accidental spending.
  • Use descriptive labels in Ledger Live to track purpose and provenance of addresses.
  • Export CSVs for accounting tools and for tax season reconciliation.

Sending and receiving safely

Transactions are built in the app and must be approved on the hardware device. Always verify the recipient address and amount on the device screen prior to confirming.

Receive workflow

  1. In Ledger Live, select Receive on the desired account.
  2. Connect your device to display the receiving address on the device screen.
  3. Confirm the address matches the one shown in the app before sharing it.

Send workflow

  1. Compose the payment in Ledger Live, selecting fee level and recipient.
  2. Review the summary in the app and the details shown on-device.
  3. Confirm on the device only if the on-screen address and amount match your intention.

Privacy & advanced network options

Ledger Live minimizes telemetry and offers optional privacy features. For high privacy needs, consider using companion privacy tools and avoid exposing sensitive metadata. If you require offline signing, explore the provided air-gapped workflows that transfer unsigned transactions via QR or file and bring them to the device for signing.

Firmware updates & device maintenance

Firmware updates deliver critical security fixes and improvements. Ledger publishes signed firmware—always verify signatures and avoid updating if you lack a verified source. Back up your recovery phrase before applying major firmware updates.

Update checklist

  • Verify the release notes for any breaking changes.
  • Test updates on a secondary device in organizational environments.
  • Keep device inventories and a documented update schedule for managed deployments.

Troubleshooting & common issues

If Ledger Live does not detect your device, check cable quality, try alternate USB ports, and ensure any required drivers are installed. Rebooting the host machine often resolves transient connectivity problems. If problems persist, consult official guides and submit support requests with diagnostic logs when needed.

Deployment & enterprise guidance

Organizations managing multiple devices should implement documented custody policies, role-based access, and regular audits. Consider multisig strategies or institutional custody integrations where appropriate. Maintain secure storage of recovery seeds and apply a staged approach to firmware and app updates.

FAQ

Q: Can Ledger Live move my funds without my consent?
A: No. Signing occurs on the hardware device and requires your explicit confirmation.

Q: How should I store my recovery phrase?
A: Use physical backups (paper, metal) stored in secure, geographically separated locations; never store recovery phrases digitally.

Q: Where can I get help?
A: Consult the official support center, community forums, or enterprise support channels for prioritized assistance.